FAQ
Update time: June, 2024
Is that price negotiable?
- Unfortunately the price is not negotiable, but you can keep an eye on the item to see future discounts.
Is your product OEM or aftermarket?
- All the sets are aftermarket, Made in China, not OEM. Thats why the prices are way lower than original stock item. A lower price doesnt mean it would bite you, we still have quality control and everything is gonna meet the OE spec.
Where are your packages shipped from?
- The majority of products are shipped from Katy or Houston, TX.We may ship by air if some small products are out of stock.
Whats the material of your item?
- You may find the details on the description page. Every item is as described.
How can I know my order status?
- You will receive notification emails or SMS including every step from the Shopify system. If you cannot see the email, it may have been forwarded to the trash. As for message subscribers, it might be blocked by your Phone OS.
How to follow up the shipment?
- We offer tracking numbers once orders have been placed. Buyers will receive their notifications with the attached tracking number hence they can track the package easily.
When will I receive my order?
- Track the package using the number we provided, and enter it into shipping carrier's official website you can see the expected date on the web page. Orders may exceed the ETA, delays may occur upon uncontrollable factors.
How can I install the parts?
- There is no available install instruction. Please be aware that install at your risk because it's an aftermarket product. Professional installation is highly recommended. Consult reliable mechanics for assistance.